Dell's bold RTO play isn't going over well with employees

Published on
February 4, 2025
Table of Contents:
Contributors
Phoenix Baker
Product Manager
Lana Steiner
Product Designer
Drew Cano
Frontend Engineer
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Remember when Dell was the poster child for flexible work? Well, times have changed. In a move that's raising eyebrows across the tech industry, Dell Technologies is telling its employees to pack up their home offices and head back to their cubicles full-time starting March 2025.

CEO Michael Dell's justification for the switch: "For all the technology in the world, nothing is faster than the speed of human interaction." He's particularly keen on getting rid of emails, arguing that a quick face-to-face chat beats hours (or days) of back-and-forth email threads any day.

But here's where it gets interesting: Dell's employees aren't buying it. And they're not exactly being shy about their feelings. The company's internal recommendation scores took a nosedive from 63 to 48 after the announcement – a pretty clear signal that something's not sitting right with the workforce.

The timing feels particularly pointed. Just last February, Dell started playing hardball by holding back promotions from remote workers. Now, they're going all in on the office-or-bust approach. It's like watching a slow-motion pivot away from everything the company previously stood for in terms of workplace flexibility.

What's really getting under employees' skin isn't just the mandate itself, it's the apparent contradiction at the heart of it all. Here's a tech company that makes its money selling tools for remote work essentially saying, "Yeah, about that..." The irony isn't lost on anyone, least of all Dell's workforce.

Some employees are reading between the lines and seeing something more calculated at play. There's a growing suspicion that this might be a clever way to trim the workforce without actually announcing layoffs. As one employee put it, "Companies like Dell use RTO as a pretense to have layoffs without calling them layoffs." Ouch.

Then there's the reality check about modern office life. Employees are quick to point out that even when they're sitting a few desks apart, they're still messaging each other on Teams or Slack. And let's not forget about global teams, as one particularly witty employee noted: "Alright I need to talk to someone in Europe, time to walk through the Atlantic Ocean."

Dell's PR team is sticking to the script, talking about how this move will "deliver the best innovation, value and service to our customers." But there's a noticeable lack of hard data backing up these claims, something that hasn't escaped the notice of Dell's tech-savvy workforce.

This isn't just about Dell anymore. As a major player in tech, their decisions tend to make waves. But the massive pushback they're facing might make other companies think twice before following suit. It's turning into a real-time case study of what happens when corporate policies collide with employee expectations in our post-pandemic world.

As March 2025 approaches fast, all eyes are on Dell. Will this bold move pay off, or will it trigger an exodus of talent? 

One thing's for sure: this experiment in forcing everyone back to the office is going to be fascinating to watch. Just maybe not from Dell's perspective.

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