Reflections on a changing profession

Published on
February 18, 2025
Table of Contents:
Contributors
Phoenix Baker
Product Manager
Lana Steiner
Product Designer
Drew Cano
Frontend Engineer
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In our rush to adapt to artificial intelligence, we risk misunderstanding what truly makes us irreplaceable. Like the young Susan Sontag hurrying to read every book and see every film, many of us are frantically acquiring technical skills and AI certifications, believing that somewhere at the end of this accumulation lies professional security. But what if, like Sontag's pursuit of cultural omniscience, we're approaching the challenge from the wrong angle?

Recent discussions across professional communities reveal a visible paradox: as AI becomes more capable, the most valuable skills in the workplace are becoming more deeply human. This isn't the comfortable bromide it might appear to be. Just as Sontag argued that interpretation can impoverish art by setting up a "shadow world of meanings," our tendency to reduce workplace skills to easily digestible lists and frameworks risks obscuring their true nature.

The seduction of technical mastery

The current enthusiasm for trades – plumbing, electrical work, HVAC – reflects not just their resistance to automation but a deeper truth about our human capability. These professions demand a form of intelligence that machines cannot replicate: the ability to diagnose problems in chaotic, real-world environments where variables aren't neatly labeled and solutions aren't predetermined. Yet we risk fetishizing these skills as mere “technical prowess” rather than understanding them as expressions of human adaptability and contextual thinking.

We cling to domain expertise like a life raft in turbulent waters, but our understanding of expertise itself requires radical revision. The healthcare professional who integrates years of patient interaction with medical knowledge isn't merely applying a database of facts, they're engaging in a form of pattern recognition that transcends both human memory and machine learning. This is why AI can simultaneously assist diagnosis and fail to replace the physician's holistic judgment.

The mantra of adaptability has become a kind of professional snake oil. What passes for adaptability today is often merely reactive: learning the latest tool, adopting the newest framework. True adaptability runs deeper. It's the capacity to maintain coherent professional identity amid constant change, to distinguish between fundamental shifts and superficial trends, to know which principles to preserve and which to abandon.

The collaboration imperative

Teams aren't simply becoming "more collaborative" – they're evolving into complex organisms where human and artificial intelligence intertwine. This requires more than just good communication skills. It demands the ability to think across boundaries between human and machine capabilities, to understand how to combine them in ways that amplify rather than diminish human potential.

The entrepreneurial fallacy

The call for "entrepreneurial thinking" often masks a deeper abdication of corporate responsibility for professional development. Yes, workers need to be proactive and innovative, but the real challenge is understanding how to create value in a system where traditional metrics of productivity and efficiency are increasingly meaningless. The entrepreneur of the AI age isn't just a creator of new businesses but a navigator of new forms of human-machine collaboration.

A note of the ethics of augmented work

As AI capabilities expand, ethical judgment becomes not just a moral imperative but a practical necessity. Workers must navigate complex decisions about when to rely on AI and when to override it, when to optimize for efficiency and when to prioritize human factors. These aren't simply technical decisions but judgments that require deep understanding of human needs and values.

A new professional consciousness

The path forward requires more than skill development, it demands the evolution of professional consciousness itself. This means developing:

  • The ability to think critically about both human and machine capabilities
  • The judgment to navigate increasing complexity without resorting to oversimplification
  • The wisdom to understand when efficiency should yield to human needs
  • The capacity to create meaning in work that machines can increasingly perform

The true test facing professionals isn't merely adapting to AI but maintaining human agency in an increasingly automated world. This requires more than just learning new skills or adapting to new tools. It demands a fundamental rethinking of what it means to be a professional in an age where traditional measures of expertise and productivity are rapidly losing relevance.

The future belongs not to those who can best imitate machines or even complement them, but to those who can maintain their humanity while working alongside them. This isn't a comfortable position, but it's the only one that offers real professional security in the age of artificial intelligence.

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